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Total Time Indication

I have a 2019 SW2286 SFL. The digital time meter only reads elapsed time from engine start to shutdown. When I re-start, it begins again at zero. Dealer says there is no way to tell total time. I say BS. I've seen other Sweetwaters for sale with "total time", even phot of the gauge reading such time. Godfrey has not responded to my question. The only time I know when the oil change is due is when that stupid beep and Oil Light start flashing. I have a feeling this meter is something that hadn't been hooked up correctly to tell total time. I'm not interested in "elapsed" time. I'm sure the engine computer registers the total time. Any thoughts?? Getting tired of dealing with an oblivious Service Department at my dealership.
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Comments
2018 SW 186C
20 HP Mercury ELPT (lake limit)
Lake Nockamixon located in SE Pennsylvania
bad batch. My 2019 Sweetwater had one hour meter replaced. The engine module keeps the actual hours. Mercury Vessel View, if you have a Merc, will show you the hours and operational mode of your motor. My new gauge goes black while running at speed, but does keep the total hours. It’s just 20 hours off now.
2001 SeaRay 240 SunDeck- 305 Mercruiser
2002 Sailfish 208 CC. - 115 Yam.